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Incident Response

  1. Incident Response
    Incident Reporting
  2. Incident Response Use Cases
    Lab Setup
  3. Role Playing - Shift Manager
  4. Demonstrating: Investigating and Escalating
  5. Report from Malware Analyst
  6. Exercise 1.1: Exploring Suspicious Executable Detected using SIEM
  7. Exercise 1.2: Investigating Multiple Failed Logins using SIEM
  8. Exercise 3: Mitigating Risk
  9. Exercise 4.1: Asking the Right Questions
  10. Scenario 4.1: Asking the Right Questions
  11. Scenario 4.2: Suspicious or Malicious?
  12. Exercise 4.2: Reviewing the Shift Log
  13. Exercise 4.3: Investigating an Unauthorized Login Attempt
  14. Exercise 4.4: Investigating Firewall Traffic
  15. Exercise 4.5: Reviewing the Security Operations Mailbox
  16. Exercise 5.1: Reviewing New Intelligence
  17. Exercise 5.2: Assessing Threat Severity
  18. Exercise 6: Recommending Remediation
  19. Exercise 7: Conducting a Post-Incident Review
  20. Exercise 8: Communicating with Operations and Senior Management
  21. Business Continuity
    Business Continuity Plan Development
    8 Topics
  22. BCP Invocation Process
    2 Topics
  23. Emergency Procedures
    7 Topics
  24. Crisis Management Team
    10 Topics
  25. BCP Seating Plan
  26. Overview
  27. Disaster Recovery
    Scope of Critical Services
  28. Network Services
  29. Application Hosting Service
  30. File Hosting Services
  31. Call Centre and Voice Recording Services
  32. Regulatory Links
  33. Thin Client Environment
  34. Voice System (Non-Service Desk)
  35. Printing Services
  36. Recovery Time Objective (RTO) & Recovery Point Objective
  37. Single Point of Failure
  38. Redundancy Requirements
  39. Alternate Locations
  40. Contact Protocol
    4 Topics
Lesson 11 of 40
In Progress

Scenario 4.2: Suspicious or Malicious?


To develop a set of questions which provide the basis for incident investigation, to gather data about the incident and to summarize findings.


After completing this exercise, you should be able to:

  • Develop a set of questions to investigate an incident.
  • Gather and organize information and data about an incident.


The next item in the shift log is:

•     Incident (inc04): Call from admin: unauthorized login

–    He has observed a user logged into his server from a suspicious I.P address.

Your instructor will ask the students to divide into three groups.

  • Develop a list of questions to ask the administrator.
  • Discuss as a group.

Develop Questions

Record your questions here or use Notepad++:

  • Ask What and Why?
  • Ask Who, When and How?

Gather Data

Your instructor will play the role of the system administration. Gather data

by asking questions. Record your answers here or in Notepad++.

  • Ask What and Why?

Ask Who, When and How?

Investigate Incident

Open SIEM.

Investigate IP address and DNS logs.

Document your findings.

Summarize Incident

Create a summary of the incident from your documentation