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Incident Response

  1. Incident Response
    Incident Reporting
  2. Incident Response Use Cases
    Lab Setup
  3. Role Playing - Shift Manager
  4. Demonstrating: Investigating and Escalating
  5. Report from Malware Analyst
  6. Exercise 1.1: Exploring Suspicious Executable Detected using SIEM
  7. Exercise 1.2: Investigating Multiple Failed Logins using SIEM
  8. Exercise 3: Mitigating Risk
  9. Exercise 4.1: Asking the Right Questions
  10. Scenario 4.1: Asking the Right Questions
  11. Scenario 4.2: Suspicious or Malicious?
  12. Exercise 4.2: Reviewing the Shift Log
  13. Exercise 4.3: Investigating an Unauthorized Login Attempt
  14. Exercise 4.4: Investigating Firewall Traffic
  15. Exercise 4.5: Reviewing the Security Operations Mailbox
  16. Exercise 5.1: Reviewing New Intelligence
  17. Exercise 5.2: Assessing Threat Severity
  18. Exercise 6: Recommending Remediation
  19. Exercise 7: Conducting a Post-Incident Review
  20. Exercise 8: Communicating with Operations and Senior Management
  21. Business Continuity
    Business Continuity Plan Development
    8 Topics
  22. BCP Invocation Process
    2 Topics
  23. Emergency Procedures
    7 Topics
  24. Crisis Management Team
    10 Topics
  25. BCP Seating Plan
  26. Overview
  27. Disaster Recovery
    Scope of Critical Services
  28. Network Services
  29. Application Hosting Service
  30. File Hosting Services
  31. Call Centre and Voice Recording Services
  32. Regulatory Links
  33. Thin Client Environment
  34. Voice System (Non-Service Desk)
  35. Printing Services
  36. Recovery Time Objective (RTO) & Recovery Point Objective
  37. Single Point of Failure
  38. Redundancy Requirements
  39. Alternate Locations
  40. Contact Protocol
    4 Topics
Lesson 26 of 40
In Progress

Overview

1.1                    Information Technology Statement of Intent

This document delineates our policies and procedures for technology disaster recovery, as well as our process-level plans for recovering critical technology platforms and the telecommunications infrastructure. This document summarizes our recommended procedures.  For detailed IT action plan with technical steps this document will be linked to other two documents, which are the System Contingency Plan document, and Technical IT document.

Our mission is to ensure information system uptime, data integrity and availability, and business continuity.

1.2                    Objectives

The principal objective of the disaster recovery program is to develop, test and document a well-structured and easily understood plan which will help the bank recover as quickly and effectively as possible from an unforeseen disaster or emergency which interrupts information systems and business operations.  Additional objectives include the following:

  • The need to ensure that all employees fully understand their duties in implementing such a plan
  • The need to ensure that operational policies are adhered to within all planned activities
  • The need to consider implications on other bank sites
  • Disaster recovery capabilities as applicable to key customers, vendors and others