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Incident Response
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Incident ResponseIncident Reporting
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Incident Response Use CasesLab Setup
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Role Playing - Shift Manager
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Demonstrating: Investigating and Escalating
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Report from Malware Analyst
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Exercise 1.1: Exploring Suspicious Executable Detected using SIEM
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Exercise 1.2: Investigating Multiple Failed Logins using SIEM
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Exercise 3: Mitigating Risk
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Exercise 4.1: Asking the Right Questions
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Scenario 4.1: Asking the Right Questions
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Scenario 4.2: Suspicious or Malicious?
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Exercise 4.2: Reviewing the Shift Log
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Exercise 4.3: Investigating an Unauthorized Login Attempt
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Exercise 4.4: Investigating Firewall Traffic
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Exercise 4.5: Reviewing the Security Operations Mailbox
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Exercise 5.1: Reviewing New Intelligence
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Exercise 5.2: Assessing Threat Severity
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Exercise 6: Recommending Remediation
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Exercise 7: Conducting a Post-Incident Review
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Exercise 8: Communicating with Operations and Senior Management
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Business ContinuityBusiness Continuity Plan Development8 Topics
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BCP Invocation Process2 Topics
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Emergency Procedures7 Topics
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Crisis Management Team10 Topics
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BCP Seating Plan
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Overview
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Disaster RecoveryScope of Critical Services
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Network Services
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Application Hosting Service
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File Hosting Services
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Call Centre and Voice Recording Services
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Regulatory Links
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Thin Client Environment
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Voice System (Non-Service Desk)
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Printing Services
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Recovery Time Objective (RTO) & Recovery Point Objective
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Single Point of Failure
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Redundancy Requirements
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Alternate Locations
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Contact Protocol4 Topics
Participants3
Lesson 24, Topic 7
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Communication Coordinator
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The Communication Coordinator is responsible for providing all communication, both external and internal, with regard to the extent of the event and its projected impact on ADIB.
Functions Include:
- Provide ADIB employees with essential information related to the nature of the incident to assure the continued viability of ADIB as an employer and the support of employees and their families during the disruption.
- Circulate a general holding statement about the bank’s status to all staff members that should be used for response to customer inquiries, should there be an incident, which draws media attention and / or coverage.