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Incident Response

  1. Incident Response
    Incident Reporting
  2. Incident Response Use Cases
    Lab Setup
  3. Role Playing - Shift Manager
  4. Demonstrating: Investigating and Escalating
  5. Report from Malware Analyst
  6. Exercise 1.1: Exploring Suspicious Executable Detected using SIEM
  7. Exercise 1.2: Investigating Multiple Failed Logins using SIEM
  8. Exercise 3: Mitigating Risk
  9. Exercise 4.1: Asking the Right Questions
  10. Scenario 4.1: Asking the Right Questions
  11. Scenario 4.2: Suspicious or Malicious?
  12. Exercise 4.2: Reviewing the Shift Log
  13. Exercise 4.3: Investigating an Unauthorized Login Attempt
  14. Exercise 4.4: Investigating Firewall Traffic
  15. Exercise 4.5: Reviewing the Security Operations Mailbox
  16. Exercise 5.1: Reviewing New Intelligence
  17. Exercise 5.2: Assessing Threat Severity
  18. Exercise 6: Recommending Remediation
  19. Exercise 7: Conducting a Post-Incident Review
  20. Exercise 8: Communicating with Operations and Senior Management
  21. Business Continuity
    Business Continuity Plan Development
    8 Topics
  22. BCP Invocation Process
    2 Topics
  23. Emergency Procedures
    7 Topics
  24. Crisis Management Team
    10 Topics
  25. BCP Seating Plan
  26. Overview
  27. Disaster Recovery
    Scope of Critical Services
  28. Network Services
  29. Application Hosting Service
  30. File Hosting Services
  31. Call Centre and Voice Recording Services
  32. Regulatory Links
  33. Thin Client Environment
  34. Voice System (Non-Service Desk)
  35. Printing Services
  36. Recovery Time Objective (RTO) & Recovery Point Objective
  37. Single Point of Failure
  38. Redundancy Requirements
  39. Alternate Locations
  40. Contact Protocol
    4 Topics
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Business recovery is the process of rebuilding business functions affected by a disaster. Recovery scenarios vary based on the reason of business interruption, duration and impact on business continuity.

As the situation may be, the crisis could lead to lack / loss of resources, utilities, systems /

applications, transportation means, man-power or inability to access business premises, accordingly, a different plan should be prepared for each scenario separately.

In its entirety, the overall plan should provide tools and guiding principles to manage crisis situations and continuing operations with emphasis on employee safety.

Each business owner / Branch Manager is responsible for preparation of a business recovery plan “BRP” including critical functions, key staff members, required systems/ applications and relative contact data.

Final BRP are submitted to the BCP Coordinator and updated at least annually.

Based on the risk assessment, BIA and BRP of individual activities, the overall business continuity strategy is prepared defining priorities for restoration of different business functions and assignment of recovery resources.

To be able to manage impact of developing a crisis, potential risks should be identified and different scenarios should be prepared for handling crisis events covering different risk categories.